Uniforms, as personalised workwear is also called, are not new. They have been used for years by many industries and businesses, and they serve a vital purpose in many ways. But in the hospitality industry, personalised workwear can be even more critical and necessary, particularly if you want your hotel, inn, bed and breakfast, or other hospitality establishments to have a more professional image. The hospitality industry is, after all, an industry where customers can have very high expectations, and most of your staff will regularly have face-to-face interactions with your guests as well. It’s therefore essential to present a good image to your customers. If you aren’t yet convinced, here are the top four advantages of personalised workwear for your hotel or inn or other hospitality business.
- Create a good impression
In the hospitality industry, appearances are essential. As soon as your guests and customers walk in, you want them to have the proper impression of your establishment. In fact, you want them to be suitably impressed. For instance, if you are running a minimalist, modern boutique hotel, you could choose personalised workwear which coincides with your image – something a bit modern and professional yet minimalist as well, such as simple black t-shirts with company logos and the staff’s names.
The point is to create a good impression with your customers, and one surefire way you can do this would be to have a consistent, clean look amongst your staff, and this is something that specialists like Garment Printing who provide t shirt printing in Manchester can attest to. And here’s another fact to think about: did you know that 1 in 4 British people have said that they didn’t leave a tip in an establishment because the staff didn’t look clean? The opposite is true as well: about 21% of British customers have also said that they did leave tips at an establishment because the staff looked sharp and well-dressed.
- Give a faster service
When guests walk into a hotel or when diners go to a restaurant or other dining establishment, they want to be able to identify the staff as quickly as possible so they can get the assistance they require. But if your workers cannot be easily identified by guests or customers, this can lead to a less efficient service as well. With easily-recognisable and consistently-designed personalised workwear, customers can easily and quickly ask for something or make a request, allowing you to deliver faster service. And what’s more, when your staff is wearing uniforms or personalised workwear, they can actually be more conscious of their actions and will make a better effort to perform well as they know that they are representing your company.
- Develop a better sense of teamwork and identity
The advantages of personalised workwear can be numerous, but here’s another advantage that’s well worth thinking about: it gives your staff a better sense of identity (they can identify better with their job and role in your establishment), and they have a better sense of teamwork as well. Having personalised workwear can boost your staff’s morale and give them more reasons to do a good job.
Image attributed to Pixabay.com